Important Update from Skyline Car Finance, LDV Financial Services, RAM Truck Finance

The Australian and New Zealand Nissan Corporation and Financial Services ('Nissan') advises that its systems have been subject to a cyber incident. This is also impacting Skyline Car Finance, LDV Financial Services, RAM Truck Finance.

We are working with the global incident response team and relevant authorities to investigate the extent of the incident and have has also notified the Australian Cyber Security Centre and the New Zealand National Cyber Security Centre.

Click HERE for more information about our cyber incident response.

Welcome to Skyline Car Finance

At Skyline Car Finance we are committed to providing you with a comprehensive and highly competitive range of innovative solutions for your personal or business finance needs.

We are dedicated in assisting you to find your ideal finance solution. Our expertise and consistent first class service will ensure that the process of financing your new vehicle will be every bit as pleasurable as driving it.

Customer Service

At Skyline Car Finance we have an unwavering commitment to impress and positively impact our customers at every single interaction.

We will do our upmost to provide you with assistance and answer your queries.

If you have any enquiries on existing contracts such as payout requests, please contact our Customer Service department by either phone on 0800 165 165, mail at PO Box 83101, Wellington 6440 or by email at cscnz@skylinecarfinance.co.nz.

Third Party Authorisation Form

Collections

If you have any enquiries relating to overdue payments, please contact our Collections department by either phone on 0800 463 790, mail at PO Box 83101, Wellington 6440 or by email at collections@skylinecarfinance.co.nz.

Complaints, Disputes, Feedback: Please contact us first

If you have a complaint or dispute please contact our Customer Experience Team either by phone on 0800 463 780, mail at PO Box 83101, Wellington 6440, or by email

We expect our staff to take reasonable steps to address your concerns. If the staff member is not able to resolve your concern, the matter will be referred to our Disputes Officer who will investigate the issue and take reasonable steps to try and resolve the matter with you.